Online courses for managers and leaders who want to have confident, cohesive and effective conversations.


Life is full of conversations. And some conversations are hard to have. Your heart starts to race, you stumble over your words. Perhaps you unintentionally become defensive and get people off side. But it doesn’t have to feel like this. I totally understand. I will show you how to bring your best you to the table and get the most out of all of life’s difficult conversations.

Available January ’19 – Register your interest and receive an extract from the course. Select from three extracts

Sitting in another meeting that’s going off on a tangent? Want to get more out of your workday? In this course I’ll show you how to keep meetings on track, navigate naysayers and 6 other strategies for tackling those everyday workplace challenges.


Nothing brings a project to a grinding halt faster than everyone thinking they have the best path forward. One problem, many solutions and many competing priorities. In this course I’ll show you how to navigate this tug of war, get people listening to each other again and agree on the optimum way forward so you can get things moving and protect your professional relationships.

Available March ’19 – Register your interest


Bill Eddy’s tips for shifting High Conflict People from problem solving to blaming in 30 seconds.

Bill Eddy talks quick responses to High Conflict People.

Bill Eddy’s tips for Managing Narcissists and Other High Conflict People. You know the ones everything is everyone else’s fault.



Online courses

Make the shift from knowing “what to do” to knowing “how to do it”.

Our self-paced courses will help you build a deep understanding of what’s important and why. You’ll learn how to clearly see the critical conversational elements that require your attention and know exactly how to approach each new conversation.


Accelerate your professional development.

Progress is a word until you make it happen. My coaches will help you exponentially increase your potential by maintaining a beginners mindset and enhancing your natural talent. Explore one-on-one how to align your style to your desired outcomes and your learning to your career goals. We’ll work together to turn your professional development plan into your Career Roadmap.

Changent Mastermind

Become an agent of change.

Delivered over the course of a year, the Changent Mastermind Program is all about turning managers into leaders who can effectively build credibility within their organisations and successfully lead change.

Are you ready to be a change agent?